Privacy Policy

Privacy Policy

Introduction

At https://denver-auto-insurance.collision-talk.com (henceforth referred to as “Denver Auto Insurance” or “we”), we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy details our practices regarding the collection, handling, and processing of personal information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA), Connecticut’s Consumer Transparency and Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant data protection regulations.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this Privacy Policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, which are solely responsible for complying with their respective regulations.

Processing Activities

This policy outlines the ways in which we process personal data when you:

  1. Use our applications and services as an authorized user.
  2. Visit or navigate any of our websites linked to this Privacy Policy.
  3. Engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data for the purposes outlined below:

  • Account Information: Details related to your user account and profile.
  • Payment Information: Transaction details, payment method information, and billing addresses.
  • Financial Information: Records of financial transactions, including policyholder information and claims data.
  • Purchase Information: Items or services bought from us, along with purchase dates and quantities.
  • Mobile Device Identifiers: Unique device identifiers and mobile network information.
  • Location Data: GPS coordinates and location-based services data.
  • Feedback: Comments, reviews, and survey responses provided by users.
  • Social Media Information: Publicly accessible details from social media platforms when you interact with our content or share it.
  • Product Information: Interest and usage patterns related to the products we offer.

We collect this data through direct user input, interactions with our platform, and automated technologies like tracking cookies and web beacons. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your browser by websites to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: Essential for navigation and functionality.
  • Preference Cookies: Remembering settings and preferences to provide a personalized experience.
  • Analytics Cookies: Tracking website usage and visitor behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage or opt-out of specific cookie categories.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, which may include:

  • Fulfilling contractual obligations
  • Complying with legal requirements
  • Providing customer support
  • Enhancing or improving our services

Once these purposes are achieved, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: Secure data transmission and storage using encryption protocols.
  • Secure Third-Party Processing: Engaging trusted third parties who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data, including:

  • Access to your information
  • Correction or rectification of inaccurate data
    -Erasure (right to be forgotten) under certain circumstances
  • Restriction or object to the processing of your data
  • Data portability
  • Right to withdraw consent
  • Right not to be subject to automated decision-making and profiling

To exercise these rights, please reach out to our privacy team using the contact information provided below. We will respond to your requests as quickly as possible within the timeframes prescribed by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to review this page periodically for updates.

Contact Information

For any inquiries related to privacy, data requests, unsubscribe from communications, or if you have concerns about our data practices, please contact us: